I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Experts say interacting politely with AI may not improve performance — but can improve human experience ...

Silverback AI Chatbot has announced continued development of its AI Assistant feature, reflecting ongoing changes in how organizations manage digital interaction, information delivery, and user ...

Silverback AI Chatbot has announced continued development and refinement of its AI Assistant functionality, reflecting broader changes in how organizations manage digital communication, information ...

The introduction of advertisements and sponsored content in chatbots has spawned privacy concerns for AI users as brands scramble to stay relevant in a fast-changing online environment.

Silverback AI Chatbot has announced ongoing development of its AI Assistant feature, reflecting broader changes in how organizations manage digital communication, automated support, and information ...