SAN FRANCISCO, Feb. 04, 2026 (GLOBE NEWSWIRE) -- Despite major investments in AI, many contact centers have yet to capitalize on its full potential. Crescendo, the first AI-native contact center, ...
Sr. Director of Product at Aisera, Jigar brings 15+ years in enterprise AI, GenAI innovation, agentic automation and product-led growth. AI maturity isn’t about deploying AI tools or automating ...
Singapore-based AI startup Sapient Intelligence has developed a new AI architecture that can match, and in some cases vastly outperform, large language models (LLMs) on complex reasoning tasks, all ...
Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. Technologies can be bought and implemented; capabilities must be ...
A recent survey by Gartner, Inc. indicates that organisations with high AI maturity are significantly more successful at sustaining their AI initiatives, with 45 percent reporting that their AI ...
OpenAI’s recently launched o3 and o4-mini AI models are state-of-the-art in many respects. However, the new models still hallucinate, or make things up — in fact, they hallucinate more than several of ...
A new study by Shanghai Jiao Tong University and SII Generative AI Research Lab (GAIR) shows that training large language models (LLMs) for complex, autonomous tasks does not require massive datasets.
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