Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

Researchers at the University at Albany’s Center for Technology in Government and University College London have been working to uncover exactly how governments are using AI-enabled chatbots and the ...

As we enter 2020 and embrace a brand new decade, technology acceptance is continuing to accelerate for a broad range of industries. This second derivative effect is prevalent in the adoption of ...