In March, the number of people who depended on Zoom skyrocketed. I wrote at the time about how it quickly became the most important app in the business world, and it was true. Remarkably, while the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...

Zoom stock’s stellar performance in 2020 largely erased the volatility associated with the security flaws. However, shareholders who invested in the company at its IPO had to deal with substantial ...

During the Zoomtopia 2023 keynote on October 3, 2023, via an array of speakers, Zoom laid out its major accomplishments over the last year and its vision for the next, leaning into incorporation of ...

In a whirlwind week of developments for Zoom, speculation about privacy issues connected to the company’s terms of service (TOS) has sparked concerns—along with ...

RingCentral vs. Zoom: Compare the key differences in VoIP, video conferencing, and team collaboration features to find the right fit for your business. Despite the close ratings, Zoom stands out above ...