The Chartered Insurance Institute has introduced a job role and competency framework to support all those working in the insurance market. It will help organisations and individuals determine what ...

Today’s organizations are at a crucial crossroads: invest in and adapt old-school talent management processes now or face the consequences. That statement isn’t meant to ignite fear. Instead, it’s ...

We often hear from the Operations team saying, “we don’t get the right people for the job”, complaining about the HR team. The HR team in turn says, “the operations’ team did not know what skills were ...

Competency frameworks are all the rage. But how can your organisation make the most of them? According to recent research by the Chartered Institute of Personnel and Development, Competency and ...