Business Services has introduced Live Chat, a dynamic method of customer service that provides real-time convenience for just-in-time help. Live Chat is a facet of Business Services' Operational ...

As a business, you are always looking for effective strategies to interact with customers visiting your brand website. Because customer care is crucial to your business for building a customer base so ...

Good customer service teams can help maintain healthy customer relationships and build back any trust that may have been lost due to a poor experience. Conversely, a bad support team can have the ...

Live chat software is more than a messaging window on a website; it's a productivity and quality assurance tool that can help your organization maximize its resources. Companies looking for a live ...

Gabby Roxas is a single mom, business writer and content manager for BPOAustralasia. She also has a background in entrepreneurship and loves to create things related to interior designing. This brings ...