The "normalization of deviance" is the gradual acceptance of substandard practices, which, if left unchecked, can lead to a dangerous decline in performance and increased accident risk. Flight ...

The shortcut has been in our psyche since most of us can remember. It often is a deviation from the conventional as a means to get somewhere or do something to save time. Time is precious, and ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

“When the sociologist Diane Vaughan came up with the term ‘the normalization of deviance,’ she was referring to NASA administrators’ disregard of the flaw that caused the Challenger space shuttle to ...

Although vendor-written, this contributed piece does not promote a product or service and has been edited and approved by Network World editors. How many times have you witnessed a sub-optimal IT ...