ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow debuts Autonomous Workforce, EmployeeWorks automation tools

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
Forbes

ServiceNow’s Bold Gambit To Become The Platform Of Platforms

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...
Forbes

ServiceNow Says AI-First Interfaces Will Define The Future Of Enterprise AI

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...
Yahoo Finance

ServiceNow and OpenAI collaborate to deepen and accelerate enterprise AI outcomes

SANTA CLARA, Calif., January 20, 2026--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, and OpenAI today announced an enhanced strategic collaboration to power ...