Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

The cloud-native customer service company Talkdesk offers a core customer experience automation (CXA) platform with AI agent capabilities that can interact directly with customers or human agents. The ...

Workflow orchestration is the new hotness in IT. Startups are perfecting and commercializing the technology, VCs are investing and companies are rushing to adopt. So, what is it, and why should you ...

Quick Summary Looking to coordinate complex processes and dependencies across enterprise systems? Explore the top 10 workflow orchestration tools for enterprises in 2026 that help design, schedule, ...

Earlier this week Pegasystem announced the availability of Pega Agent Experience, a set of new API capabilities in its workflow automation and orchestration solution for delivering more reliable AI ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

‘A lot of customers use things like Microsoft Power Platform for IT optimization, but we're actually moving beyond that to really streamline business processes with a focus on employee experience and ...

Workflow is still at the heart of the new framework. Building on the strengths of the Semantic Kernel and AutoGen agent implementations, the new framework offers support for workflow orchestration and ...

In 2026, workflow automation tools have become a core requirement for enterprises looking to modernise operations, improve efficiency, and scale digital transformation initiatives. Manual hand-offs, ...