FBI dismantles Chinese phishing service that coached buyers to generate scam sites using AI —$88 cybercrime...

The FBI, Google, and Lumen Technologies say they’ve dismantled a China-based phishing-as-a-service operation called Outsider Enterprise.
techxplore

Q&A: Can we trust AI models? Researchers explore the roots of chatbot errors

The rapid rise of artificial intelligence (AI) has inserted a new character into people's lives: the chatbot. Individuals now engage with agentic AI chatbots to perform a growing number of tasks. They ...
IEEE

Revolutionizing Customer Service: An AI-powered Chatbot Approach using Advanced NLP Techniques

Abstract: The rapid development of artificial intelligence and natural language processing has completely changed the customer service industry. The design and implementation of the AI-driven chatbot ...