Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...

If you're looking to escape ChatGPT or welcome it with open arms, here's how to export and import your data. Blake has over a decade of experience writing for the web, with a focus on mobile phones, ...

Chatbots fueled by artificial intelligence bear disclaimers saying they cannot dispense medical advice or diagnose conditions, but they still field millions of queries from users who are sick, trying ...

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

AI chatbots feed off your data. In most cases, your data is used to personalize future responses, but some companies use the information to train their AI. Others sell that data to advertisers. With ...