The bank expects AI tools to evolve from being a copilot to an autopilot as it undergoes organisational transformation to prepare its workforce for agentic AI ...

Most enterprises are still treating SEO as a marketing activity. That decision, whether intentional or accidental, is now a material business risk. In the years ahead, SEO performance will not be ...

Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

The Department for Work and Pensions (DWP) has published a “data strategy” document that sets out what it believes it will take to become an organisation transformed by data usage by 2030. This ...

The U.S. has become the hardest place in the world to run a ULCC, and only highly focused models are surviving. Low-cost carriers in the U.S. have had a brutal few years: The operating margin across ...

Google rolled out a brand new experimental AI tool last Thursday called Project Genie. By Friday, video game stocks were tumbling as a result. Gaming industry giants like Unity Software, Roblox, ...

In recent years, there has been a strong industry-wide push toward adopting product‑based operating models. Inspired by the success of digital‑native companies, many organizations attempt to structure ...

For decades, the wealth and asset management industry has pursued a vision of operational unity: a “single platform” capable of connecting data, workflows, analytics, and controls across the front, ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed decision-making, and ...